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  • Meet the Phoenix All Stars - 11/15/17 - SouthWest

Meet the All Star Line Up Waiting to Welcome You in Phoenix! 

Valerie McSorley, Event Producer & Emcee

Valerie McSorley is the Founder & Executive Producer of all Contact Center Nation Events. She has over 20 years experiencing producing special events. Over time, Valerie has developed a niche portfolio related to Contact Center, Customer Experience and Customer Service events. Events are her true passion and she loves to bring together a robust ecosystem of players in the space to learn, engage, network, share and collaborate.

Dan Hale, Managing Director - Customer Care, Best Western Hotels & Resorts

Jermaine Grant, Director, Global Operations, TriWest Healthcare Alliance

Justin Sigg, Director of Business Operations, Aerotek


William Locke, Officer, Client Services Manager, Wells Fargo

Karen Miller, Vice President Business Development, Upstream Works 

Jeff Wilson, Channel Sales Director, Upstream Works


Steve Pappas, Senior Vice President, US Operations, Panviva


Linda Harden, Publisher, Contact Center Pipeline


Michele Crocker, COO, Managing Partner, Zenacity Group

Learn, Share, Connect, Collaborate

Contact Center Nation 

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