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Women in Contact Center Leadership

Wednesday, December 8, 2021

12pm EST via Zoom

Join Contact Center Nation for our monthly virtual meeting dedicated to Women in the Contact Center Industry. As we wrap up the year, our final conversation will center around the importance of self-care and mental health. Learn easy ways to take care of yourself and your team over the busy holiday season and beyond.

We will be joined by Claire Burgess of The Clarity Affect. The conversation will center around The Pause. After so much disruption, it is time to explore that space in the middle. As women, our ability to go within and stay calm in the chaos - or simply be still - both personally and professionally is a critical skill to master. We will talk about when, why and how to practice The Pause. The experience will also feature a Breathwork Exercise you can learn and share with your team.

The virtual event will be hosted on Wednesday, December 8 at 12pm EST on Zoom. You must be registered to receive the log in credentials.


Reimagine your balance between body, mind + business™ . The Clarity Affect provides workplace development strategies + personal direction while building business value + creating an environment of wellness. We enlighten companies to identify their unique path to business growth.


Contact Center Nation is proud to host a monthly conversation dedicated to women leading the way in the industry. We are delighted to have the opportunity to learn from such a diverse group of contact center professionals. Mark your calendars and make plans to join us the first Wednesday of each month for robust discussion with a variety of topics and hosts featured each month. Professional development, networking, mentoring and so much more.

QUESTIONS? Contact Valerie McSorley at valerie@contactcenternation.com or call/text 617.935.9040.

For more details and to register, please click here.

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