Contact Center Nation is proud to host a monthly conversation dedicated to women leading the way in the industry. We are delighted to have the opportunity to learn from such a diverse group of professionals. Mark your calendars and make plans to join us the first Wednesday of each month for robust discussion with a variety of topics and hosts featured each month, networking, mentoring and so much more.  

FOUNDING STEERING COMMITTEE MEMBERS INCLUDE:

• Vicki Brackett, President, Virtual Live Labs
• Deborah Ward, Founder & Chief Executive Officer at Televergence Solutions
• Christine Seelig, Vice President Operations at VXI Global Solutions, LLC
• Kate Brouse, Strategic Partnerships, National Telecommuting Institute, NTI
• Kristi Holcombe, Sr. Director, Workforce Management, Travelers
• Pamela Schricker, Director of Workforce Planning, Boston Medical Center HealthNet Plan/Well Sense Health Plan
• Hui-Wu Curtis, President/CEO, World Connection
• Lori Karas, Deputy Assistant Secretary, The Commonwealth of Massachusetts Operational Services Division
• Angela Mitchell, Customer Service Manager, Quincy Mutual Group
• Lisa Oswald, Senior Vice President, Global Head of Customer Service, Travelzoo
• Dianne Durkin, President, Loyalty Factor
• Susan Walker, Global Contact Center Consultant
• Shellie Plymale, Director, Value Realization Services, APAC, Nice Ltd.
• Valerie McSorley, Founder & Executive Director, Contact Center Nation