CONTACT CENTER NATION
Contact Center Pipeline is a cutting-edge monthly journal focused on the specific needs and challenges of the contact center. Our advisory board, editor, writers and contributors are known for their unique understanding of what makes the call center the organization's driving force for service delivery, aligning customer experience and ensuring long-term business success.
Each month, well-respected industry leaders, practitioners and consultants present their insights, strategies, best practices and lessons learned to help you run an effective and efficient operation.
INDUSTRY RELATED WEBSITES
ContactCenterWorld.com is the website for the Global Association for Contact Center and Customer Engagement Best Practices. The association has a truly global footprint and supports 170,000 members from enterprises large and small with ideas, information and support tools including best practice awards, conferences and certification. Join today, FREE personal membership available at this link https://www.contactcenterworld.com/register.aspx and start networking and learning best practices.
INDUSTRY RESOURCES - RECRUITING & STAFFING
Our people are everything. For more than 30 years, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek’s people-focused approach yields competitive advantage for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers.
Aerotek’s flexible services help your contact center business reduce attrition and find professional talent that complements your unique office environment. Whether you need individuals for a single project or a long-term assignment, we offer contract, contract-to-hire and direct placement options to connect you with qualified professionals to support your corporate, office locations or contact center needs. Employing more than 75,000 administrative and support employees every year, our expertise spans a wide range of administrative and support services disciplines across every industry.
Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit Aerotek.com.
STRATEGIC PARTNERSHIP OPPORTUNITIES AVAILABLE!
Contact Valerie McSorley to discuss further.