CONTACT CENTER NATION

We are a nation of Contact Centers. We are the brand of the company every day on the front lines. Our mission is to deliver the ultimate customer service experience. We solve complex problems, offer assistance and aim for first call resolution.  

Contact Center Nation is a community dedicated to addressing the professional needs of Call Centers, Workforce Management and Back Office Operations. We deliver a wide range of resources including events, executive level learning, networking, career opportunities and connections exclusively for a niche audience.

learning, NETworking & opportunities

We are devoted to bringing robust content, the latest technology and industry peers together.  

The opportunities, connections and education are designed to provide a fantastic experience for attendees. 

The programming has a focus on optimizing your Call Center, Workforce & Back Office to increase productivity, streamline operations and improve employee and customer experience. 

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